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Claude Desktop

Connect the Fullstory MCP server to Claude Desktop to query your product data directly in conversations.

Prerequisites

  • A Claude Team or Enterprise account

Setup

  1. Go to Settings > Connectors.
  2. Click Add custom connector at the bottom of the section.
  3. Enter https://api.fullstory.com/mcp/fullstory as the URL.
  4. Click Add and follow the connection prompts.

On Team and Enterprise plans, an Owner needs to add the connector first in Organization settings > Connectors before members can use it. Once connected, Fullstory tools are available in all conversations.

See Anthropic's connector documentation for full details.

Verify the connection

Start a conversation and ask:

What Fullstory tools are available?

Claude will list the available tools if the connection is working.

Using the tools

Once connected, you can ask questions about your product data in natural language. For example:

  • "What are the biggest user frustrations on our product right now?"
  • "How many users abandoned the checkout form last month? Break it down by device type."
  • "Find me sessions where users hit a console error on the settings page."

See Example Workflows for more patterns.